| | |
| Overall Satisfaction | 3/10 |
| | |
| Resolved to Satisfaction | Yes |
| | |
| Overall Satisfaction with Experience | 3/10 |
| | |
| Overall Satisfaction with Product | 3/10 |
| | |
| Resolved to Satisfaction | Yes |
| | |
| Satisfaction with Owner | 3/10 |
| | |
| Professionalism of Owner | 3/10 |
| | |
| Communication Skills of Owner | 2/10 |
| | |
| Technical Skills of Owner | 3/10 |
| | |
| Owner Comment | I had been advised that [name] was one of the best engineers, however he seems unable to answer most questions I ask him. He is supposed to be dealing with several problems for my company and he is doing it in a haphazard fasshion. His document writing is of a low standard, his reccomendations don't always relate to our system setup (it seems like he doesn't read the documents he forwards) and I have low confidence any of his sulutions will solve our problems. This particular request was a very simple one, and it took a very long time to be resolved. |
| | |
| Performance Area | Support Personnel |
| | |
| Performance Area Comment | What i would like from a professional [job] is a coherant, considered opinion. All I seem to get from [name] are requests for more logs, and reccomendations which do not seem relevent to our problems. |
| | |
